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Frequently asked questions

Below we have compiled the most frequently asked questions.

All GSMCloud subscriptions include:

  • Coverage in 100+ countries
  • Access to the GSMCloud platform
  • System and device updates
  • Free helpdesk
  • Telephone support

GSMCloud offers two subscription types:

Basic
For general monitoring, alarming and control.

Premium
For expanded use with more history, more integration options, and advanced features.

The Basic plan includes, among other things:

  • SMS and call notifications
  • Free email alerts
  • Advanced flow logic
  • 1 year history
  • Up to 100 nodes per project
  • Up to 50 widgets per project
  • Control by current electricity price
  • Automatic operational monitoring

– To get the full list, you should check our price table

The premium plan includes everything from the basic plan, plus additional features such as:

  • 5 years of data history
  • Unlimited nodes per project
  • Unlimited widgets per project
  • Control according to both current and cheapest electricity price
  • Incoming SMS
  • Webhook/API access
  • Whitelabel with own logo
  • CO₂ sequestration

– To get the full list, you should check our price table

Basic fits well with most common solutions where you need monitoring, alarming, and simple control.

Premium is well suited, if you need more history, more project units, API integrations, whitelabel or more advanced management.

Yes, you can choose the plan that suits your needs now, and upgrade to Premium later if you require more features.

No, there is no notice period, so the subscription can be adjusted as needed.

A standard unit functions as a standalone unit on GSMCloud, while a slave unit is typically connected via the master unit, but without direct contact to the platform.

Yes, with the Premium plan, there is an option for integration via webhook/API, so GSMCloud can be connected with other systems.

Yes, with the Premium plan, there is an option for whitelabel with your own logo on dashboards, so they can be adapted to the company's visual identity.

Calling

+45 93 10 24 34

Email

support@gsmcloud.com

Address

Søndersøvej 4,
5492 Vissenbjerg,
Denmark

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